Privacy Policy

We keep your private information private by

• Not selling your information. You      have entrusted us, Helps Here, with your personal information, and we're      committed to using it wisely. We will not sell, share or otherwise      transfer your personal information to anyone without your consent.
• Restricting who has access to your information. We take reasonable precautions to restrict access      to your Internet account and personal information only by employees and/or      volunteers who are authorized to have such access for business purposes.      If you have any questions or concerns about our privacy policy, please      contact us by emailing to info@HelpsHere.org or mailing to P.O. Box 813,      Round Rock, TX 78680.

Please refer to this policy regularly. We may need to change this policy from time to time to address new issues and reflect changes on our websites. We will post material changes on our websites or otherwise notify you and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.

Scope of Privacy Policy

This policy applies to the personal information that you provide to "Helps Here", either through our websites and mobile applications or by phone or printed/hand-written paper or in person. This policy does not apply to your use of unaffiliated sites to which our websites link.  This policy does not apply to Personal Health Information (“PHI”) collected through the website or any other program offered by us that requires the collection of PHI or other HIPPA protected information.

Collection of Personally Identifiable Information

Helps Here collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by Helps Here. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:

• registration for, or      participation in, events, classes, socials, camps, and other activities or      programs offered by Helps Here;
• volunteering in various Helps      Here activities and programs
• registration for surveys,      forums, content submissions, chats, bulletin boards, discussion groups,      requests for suggestions, or other services or activities offered on our      website;
• answering your inquiries      about our websites, organization, registration, or other services or      activities;
• registration as a client or      volunteer of Helps Here.

Collection of Photographs

Helps Here may also collect your photograph, by capturing your image or scanning your personal identification card, for the purpose of identifying you as a client, volunteer or program participant.  Your photograph will not be used for any commercial purpose without your authorization, and may be retained longer than three years from your last interaction with us.

Use and Disclosure of PII

If you do provide us with PII, we may contact you based on the information you provide to communicate with you about activities that may be of interest to you and your family.

We will use our best efforts to never disclose any PII about you to any third-party for purposes unrelated to "Helps Here" without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.

We do not rent or sell PII, including information provided about children or other family members, to third-parties. We may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a Helps Here client, volunteer, or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.

We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.

Collection of Payment Transaction Information

When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about our programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.

Collection of Non-Personally Identifiable Information

We collect non-personally identifiable information without limitation, through the use of the following types of methodology:

• “Cookie”      technology: A      cookie is an element of data that a website can send to your browser,      which may then store it on your system to help enhance your experience in      using our sites and to provide us with technical information about your      usage.
• IP address      tracking: An      IP address is a number that is assigned to your computer when you are on      the Internet. When you request pages from our Sites, our servers log your      IP address.
• Web      beacons: A      web beacon, or “clear gif,” is a small graphic image on a webpage or      web-based document that a website can use to determine information about a      user.

Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.

Although an industry-standard do-not-track (DNT) protocol has not yet been established, our information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.

Use of Non-Personally Identifiable Information

We use non-personally identifiable information for our purposes related to running our programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used.   We may also share aggregate, non-personally identifiable information with third-parties.

Collection of Sensitive Information

Where necessary, we may collect certain sensitive information from you, including

• payment card or bank account      information to process fees or donations;
• health information in      connection with various programs, in which we are responsible for health      service programs or events that we may provide from time to time

Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

Privacy of Children

We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to  the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.

To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including

• obtaining verifiable consent      from the parent or legal guardian of the child before collecting or using      the child’s PII;
• notifying parents about what      PII is being requested and how that PII will be used and/or shared, such      as through this policy;
• limiting the online      collection of PII from children to no more than is reasonably necessary to      accomplish the purpose of the collection;
• giving parents a description      of and access to the PII we have collected from their children;
• offering them the opportunity      to request that such PII be changed or deleted;
• offering them an opportunity      to prevent any further use or collection of information about their      children; and
• maintaining reasonable      procedures to ensure the confidentiality, security and integrity of the      personal information collected.

Links to Other Sites

Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.

Choice/Opt-Out

If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting info@HelpsHere.org. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.

Personal Data Access and Accuracy

You may contact Helps Here with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.

We take appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data.  However, we cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.

Consent to Transfer

Helps Here websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our websites, participating in any Helps Here services, and/or providing us with your information, you consent to this transfer.

California Privacy Rights

The California “Shine the Light” law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third-parties for direct-marketing purposes in the preceding calendar year. We do not distribute your personal information to outside parties for their direct marketing without your consent.

Updating your Personal Information

You can update your personal information by emailing us at info@HelpsHere.org or via a written request mailed to: P.O. Box 813, Round Rock, TX 78680. Please do not send Social Security numbers or other sensitive information to us via unencrypted email.

General 

These Terms and Conditions constitute the entire agreement and understanding between you and Helps Here with respect to use of the website, superseding all prior or contemporaneous communications and/or proposals. Helps Here reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. By continuing to use the Website, you are agreeing to all changes made by Helps Here. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings based upon or relating to use of the website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The website is controlled and operated by Helps Here from its principal office in the State of Texas, USA. Helps Here makes no representation that materials on the Website are appropriate or available for use in other locations. Those who choose to access the website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The website is not intended to subject Helps Here to the laws or jurisdiction of any state, country or territory other than the State of Texas and the United States of America.

Last updated: January 13, 2019